A flag indicating that the account has a managed resource.
The SoftLayer_Account data type contains general information relating to a single SoftLayer customer account. Personal information in this type such as names, addresses, and phone numbers are assigned to the account only and not to users belonging to the account. The SoftLayer_Account data type contains a number of relational properties that are used by the SoftLayer customer portal to quickly present a variety of account related services to it's users.
SoftLayer customers are unable to change their company account information in the portal or the API. If you need to change this information please open a sales ticket in our customer portal and our account management staff will assist you.
A flag indicating that the account has a managed resource.
boolean
A number reflecting the state of an account.
integer
The first line of the mailing address belonging to an account.
string
The second line of the mailing address belonging to an account.
string
The number of PPTP VPN users allowed on an account.
integer
A secondary phone number assigned to an account.
string
The Brand tied to an account.
integer
The city of the mailing address belonging to an account.
string
Whether an account is exempt from taxes on their invoices.
boolean
The company name associated with an account.
string
A two-letter abbreviation of the country in the mailing address belonging to an account.
string
The date an account was created.
dateTime
Device Fingerprint Identifier - Used internally and can safely be ignored.
string
A general email address assigned to an account.
string
A fax phone number assigned to an account.
string
Each customer account is listed under a single individual. This is that individual's first name.
string
A customer account's internal identifier. Account numbers are typically preceded by the string "SL" in the customer portal. Every SoftLayer account has at least one portal user whose username follows the "SL" + account number naming scheme.
integer
A flag indicating if an account belongs to a reseller or not.
integer
Each customer account is listed under a single individual. This is that individual's last name.
string
Whether an account has late fee protection.
boolean
The date an account was last modified.
dateTime
An office phone number assigned to an account.
string
The postal code of the mailing address belonging to an account.
string
The Reseller level of the account.
integer
A two-letter abbreviation of the state in the mailing address belonging to an account. If an account does not reside in a province then this is typically blank.
string
The date of an account's last status change.
dateTime
An email address that is responsible for abuse and legal inquiries on behalf of an account. For instance, new legal and abuse tickets are sent to this address.
string
A count of email addresses that are responsible for abuse and legal inquiries on behalf of an account. For instance, new legal and abuse tickets are sent to these addresses.
unsignedLong
Email addresses that are responsible for abuse and legal inquiries on behalf of an account. For instance, new legal and abuse tickets are sent to these addresses.
A count of the account contacts on an account.
unsignedLong
A count of the account software licenses owned by an account
unsignedLong
The account software licenses owned by an account
A count of
unsignedLong
An account's status presented in a more detailed data type.
The billing item associated with an account's monthly discount.
A count of the active account software licenses owned by an account
unsignedLong
The active account software licenses owned by an account
A count of the active address(es) that belong to an account.
unsignedLong
A count of all billing agreements for an account
unsignedLong
A count of the account's active top level colocation containers.
unsignedLong
The account's active top level colocation containers.
Account's currently active Flexible Credit enrollment.
A count of
unsignedLong
A count of an account's non-expired quotes.
unsignedLong
A count of the virtual software licenses controlled by an account
unsignedLong
The virtual software licenses controlled by an account
A count of an account's associated load balancers.
unsignedLong
An account's associated load balancers.
A count of all the address(es) that belong to an account.
unsignedLong
An affiliate identifier associated with the customer account.
string
The billing items that will be on an account's next invoice.
A count of the billing items that will be on an account's next invoice.
unsignedLong
The billing items that will be on an account's next invoice.
Indicates whether this account is allowed to silently migrate to use IBMid Authentication.
boolean
Flag indicating if this account can be linked with Bluemix.
boolean
A count of the billing items that will be on an account's next invoice.
unsignedLong
The billing items that will be on an account's next invoice.
The billing items that will be on an account's next invoice. Does not consider associated items.
A count of the billing items that will be on an account's next invoice. Does not consider associated items.
unsignedLong
A count of the billing items that will be on an account's next invoice.
unsignedLong
The billing items that will be on an account's next invoice.
A count of all billing items of an account.
unsignedLong
The billing items that will be on an account's next invoice. Does not consider associated items.
A count of the billing items that will be on an account's next invoice. Does not consider associated items.
unsignedLong
A count of an account's associated application delivery controller records.
unsignedLong
An account's associated application delivery controller records.
A count of the account attribute values for a SoftLayer customer account.
unsignedLong
The account attribute values for a SoftLayer customer account.
A count of the public network VLANs assigned to an account.
unsignedLong
The public network VLANs assigned to an account.
The account balance of a SoftLayer customer account. An account's balance is the amount of money owed to SoftLayer by the account holder, returned as a floating point number with two decimal places, measured in US Dollars ($USD). A negative account balance means the account holder has overpaid and is owed money by SoftLayer.
decimal
A count of the bandwidth allotments for an account.
unsignedLong
The bandwidth allotments for an account.
The bandwidth allotments for an account currently over allocation.
A count of the bandwidth allotments for an account currently over allocation.
unsignedLong
The bandwidth allotments for an account projected to go over allocation.
A count of the bandwidth allotments for an account projected to go over allocation.
unsignedLong
A count of an account's associated bare metal server objects.
unsignedLong
A count of all billing agreements for an account
unsignedLong
A count of private template group objects (parent and children) and the shared template group objects (parent only) for an account.
unsignedLong
Private template group objects (parent and children) and the shared template group objects (parent only) for an account.
The Bluemix account link associated with this SoftLayer account, if one exists.
Returns true if this account is linked to IBM Bluemix, false if not.
boolean
boolean
The brand keyName.
string
The Business Partner details for the account. Country Enterprise Code, Channel, Segment, Reseller Level.
Indicating whether this account can order additional Vlans.
boolean
A count of an account's active carts.
unsignedLong
A count of
unsignedLong
A count of an account's associated CDN accounts.
unsignedLong
A count of all closed tickets associated with an account.
unsignedLong
A count of datacenters which contain subnets that the account has access to route.
unsignedLong
Datacenters which contain subnets that the account has access to route.
A count of an account's associated virtual dedicated host objects.
unsignedLong
An account's associated virtual dedicated host objects.
A flag indicating whether payments are processed for this account.
boolean
A count of the SoftLayer employees that an account is assigned to.
unsignedLong
The SoftLayer employees that an account is assigned to.
A count of the DNS domains associated with an account.
unsignedLong
A count of
unsignedLong
A count of the DNS domains associated with an account that were not created as a result of a secondary DNS zone transfer.
unsignedLong
The DNS domains associated with an account that were not created as a result of a secondary DNS zone transfer.
Boolean flag dictating whether or not this account has the EU Supported flag. This flag indicates that this account uses IBM Cloud services to process EU citizen's personal data.
boolean
The total capacity of Legacy EVault Volumes on an account, in GB.
unsigned integer
A count of an account's master EVault user. This is only used when an account has EVault service.
unsignedLong
An account's master EVault user. This is only used when an account has EVault service.
An account's associated EVault storage volumes.
A count of an account's associated EVault storage volumes.
unsignedLong
A count of stored security certificates that are expired (ie. SSL)
unsignedLong
Stored security certificates that are expired (ie. SSL)
A count of logs of who entered a colocation area which is assigned to this account, or when a user under this account enters a datacenter.
unsignedLong
Logs of who entered a colocation area which is assigned to this account, or when a user under this account enters a datacenter.
A count of all of the account's current and former Flexible Credit enrollments.
unsignedLong
All of the account's current and former Flexible Credit enrollments.
Timestamp representing the point in time when an account is required to link with PaaS.
string
A count of
unsignedLong
A count of
unsignedLong
A count of
unsignedLong
A count of the global load balancer accounts for a softlayer customer account.
unsignedLong
The global load balancer accounts for a softlayer customer account.
A count of an account's associated hardware objects.
unsignedLong
An account's associated hardware objects currently over bandwidth allocation.
A count of an account's associated hardware objects currently over bandwidth allocation.
unsignedLong
An account's associated hardware objects projected to go over bandwidth allocation.
A count of an account's associated hardware objects projected to go over bandwidth allocation.
unsignedLong
All hardware associated with an account that has the cPanel web hosting control panel installed.
A count of all hardware associated with an account that has the cPanel web hosting control panel installed.
unsignedLong
All hardware associated with an account that has the Helm web hosting control panel installed.
A count of all hardware associated with an account that has the Helm web hosting control panel installed.
unsignedLong
All hardware associated with an account that has McAfee Secure software components.
All hardware associated with an account that has McAfee Secure AntiVirus for Redhat software components.
A count of all hardware associated with an account that has McAfee Secure AntiVirus for Redhat software components.
unsignedLong
A count of all hardware associated with an account that has McAfee Secure AntiVirus for Windows software components.
unsignedLong
All hardware associated with an account that has McAfee Secure AntiVirus for Windows software components.
A count of all hardware associated with an account that has McAfee Secure software components.
unsignedLong
All hardware associated with an account that has McAfee Secure Intrusion Detection System software components.
A count of all hardware associated with an account that has McAfee Secure Intrusion Detection System software components.
unsignedLong
All hardware associated with an account that has the Plesk web hosting control panel installed.
A count of all hardware associated with an account that has the Plesk web hosting control panel installed.
unsignedLong
All hardware associated with an account that has the QuantaStor storage system installed.
A count of all hardware associated with an account that has the QuantaStor storage system installed.
unsignedLong
All hardware associated with an account that has the Urchin web traffic analytics package installed.
A count of all hardware associated with an account that has the Urchin web traffic analytics package installed.
unsignedLong
A count of all hardware associated with an account that is running a version of the Microsoft Windows operating system.
unsignedLong
All hardware associated with an account that is running a version of the Microsoft Windows operating system.
Return 1 if one of the account's hardware has the EVault Bare Metal Server Restore Plugin otherwise 0.
boolean
Return 1 if one of the account's hardware has an installation of Idera Server Backup otherwise 0.
boolean
The number of orders in a PENDING status for a SoftLayer customer account.
unsigned integer
Return 1 if one of the account's hardware has an installation of R1Soft CDP otherwise 0.
boolean
A count of an account's associated hourly bare metal server objects.
unsignedLong
An account's associated hourly bare metal server objects.
A count of hourly service billing items that will be on an account's next invoice.
unsignedLong
Hourly service billing items that will be on an account's next invoice.
A count of an account's associated hourly virtual guest objects.
unsignedLong
An account's associated hourly virtual guest objects.
A count of an account's associated Virtual Storage volumes.
unsignedLong
Unique identifier for a customer used throughout IBM.
string
Indicates whether this account requires IBMid authentication.
boolean
Timestamp representing the point in time when an account is required to use IBMid authentication.
string
An in progress request to switch billing systems.
A count of
unsignedLong
A count of an account's associated billing invoices.
unsignedLong
A count of
unsignedLong
A count of an account's associated iSCSI storage volumes.
unsignedLong
The most recent cancelled server billing item.
A count of the five most recently closed abuse tickets associated with an account.
unsignedLong
The five most recently closed abuse tickets associated with an account.
A count of the five most recently closed accounting tickets associated with an account.
unsignedLong
The five most recently closed accounting tickets associated with an account.
A count of the five most recently closed tickets that do not belong to the abuse, accounting, sales, or support groups associated with an account.
unsignedLong
The five most recently closed tickets that do not belong to the abuse, accounting, sales, or support groups associated with an account.
A count of the five most recently closed sales tickets associated with an account.
unsignedLong
The five most recently closed sales tickets associated with an account.
A count of the five most recently closed support tickets associated with an account.
unsignedLong
The five most recently closed support tickets associated with an account.
A count of the five most recently closed tickets associated with an account.
unsignedLong
The five most recently closed tickets associated with an account.
An account's most recent billing date.
dateTime
An account's latest recurring pending invoice.
A count of the legacy bandwidth allotments for an account.
unsignedLong
The legacy bandwidth allotments for an account.
The total capacity of Legacy iSCSI Volumes on an account, in GB.
unsigned integer
A count of an account's associated load balancers.
unsignedLong
An account's associated load balancers.
The total capacity of Legacy lockbox Volumes on an account, in GB.
unsigned integer
An account's associated Lockbox storage volumes.
A count of an account's associated Lockbox storage volumes.
unsignedLong
A count of
unsignedLong
A count of an account's media transfer service requests.
unsignedLong
An account's media transfer service requests.
A count of an account's associated Message Queue accounts.
unsignedLong
An account's associated Message Queue accounts.
A count of an account's associated monthly bare metal server objects.
unsignedLong
An account's associated monthly bare metal server objects.
A count of an account's associated monthly virtual guest objects.
unsignedLong
An account's associated monthly virtual guest objects.
A count of an account's associated NAS storage volumes.
unsignedLong
Whether or not this account can define their own networks.
boolean
A count of all network gateway devices on this account.
unsignedLong
A count of an account's associated network hardware.
unsignedLong
A count of
unsignedLong
Hardware which is currently experiencing a service failure.
A count of hardware which is currently experiencing a service failure.
unsignedLong
A count of virtual guest which is currently experiencing a service failure.
unsignedLong
Virtual guest which is currently experiencing a service failure.
Hardware which is currently recovering from a service failure.
A count of hardware which is currently recovering from a service failure.
unsignedLong
A count of virtual guest which is currently recovering from a service failure.
unsignedLong
Virtual guest which is currently recovering from a service failure.
A count of hardware which is currently online.
unsignedLong
A count of virtual guest which is currently online.
unsignedLong
Virtual guest which is currently online.
An account's associated storage volumes. This includes Lockbox, NAS, EVault, and iSCSI volumes.
A count of an account's associated storage volumes. This includes Lockbox, NAS, EVault, and iSCSI volumes.
unsignedLong
A count of an account's Network Storage groups.
unsignedLong
A count of iPSec network tunnels for an account.
unsignedLong
IPSec network tunnels for an account.
A count of all network VLANs assigned to an account.
unsignedLong
Whether or not an account has automatic private VLAN spanning enabled.
A count of dEPRECATED - This information can be pulled directly through tapping keys now - DEPRECATED. The allotments for this account and their servers for the next billing cycle. The public inbound and outbound bandwidth is calculated for each server in addition to the daily average network traffic since the last billing date.
unsignedLong
DEPRECATED - This information can be pulled directly through tapping keys now - DEPRECATED. The allotments for this account and their servers for the next billing cycle. The public inbound and outbound bandwidth is calculated for each server in addition to the daily average network traffic since the last billing date.
The pre-tax total amount exempt from incubator credit for the account's next invoice. This field is now deprecated and will soon be removed. Please update all references to instead use nextInvoiceTotalAmount
decimal
A count of the billing items that will be on an account's next invoice.
unsignedLong
The billing items that will be on an account's next invoice.
The pre-tax total amount of an account's next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
float
The total one-time charge amount of an account's next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
decimal
The total one-time tax amount of an account's next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
decimal
The total recurring charge amount of an account's next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
decimal
The total recurring charge amount of an account's next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
decimal
The total recurring tax amount of an account's next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
float
The total recurring charge amount of an account's next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
decimal
A count of
unsignedLong
A count of the open abuse tickets associated with an account.
unsignedLong
A count of the open accounting tickets associated with an account.
unsignedLong
The open accounting tickets associated with an account.
A count of the open billing tickets associated with an account.
unsignedLong
A count of an open ticket requesting cancellation of this server, if one exists.
unsignedLong
An open ticket requesting cancellation of this server, if one exists.
A count of the open tickets that do not belong to the abuse, accounting, sales, or support groups associated with an account.
unsignedLong
The open tickets that do not belong to the abuse, accounting, sales, or support groups associated with an account.
A count of an account's recurring invoices.
unsignedLong
A count of the open sales tickets associated with an account.
unsignedLong
A count of
unsignedLong
An account's associated Openstack related Object Storage accounts.
A count of an account's associated Openstack related Object Storage accounts.
unsignedLong
A count of the open support tickets associated with an account.
unsignedLong
A count of all open tickets associated with an account.
unsignedLong
All open tickets associated with an account last edited by an employee.
A count of all open tickets associated with an account last edited by an employee.
unsignedLong
A count of an account's associated billing orders excluding upgrades.
unsignedLong
A count of the billing items that have no parent billing item. These are items that don't necessarily belong to a single server.
unsignedLong
The billing items that have no parent billing item. These are items that don't necessarily belong to a single server.
A count of
unsignedLong
A count of
unsignedLong
A count of
unsignedLong
A count of
unsignedLong
A count of a list of top-level invoice items that are on an account's currently pending invoice.
unsignedLong
A list of top-level invoice items that are on an account's currently pending invoice.
The total amount of an account's pending invoice, if one exists.
decimal
The total one-time charges for an account's pending invoice, if one exists. In other words, it is the sum of one-time charges, setup fees, and labor fees. It does not include taxes.
decimal
The sum of all the taxes related to one time charges for an account's pending invoice, if one exists.
decimal
The total recurring amount of an account's pending invoice, if one exists.
decimal
The total amount of the recurring taxes on an account's pending invoice, if one exists.
decimal
A count of an account's permission groups.
unsignedLong
A count of an account's user roles.
unsignedLong
A count of
unsignedLong
A count of customer specified URIs that are downloaded onto a newly provisioned or reloaded server. If the URI is sent over https it will be executed directly on the server.
unsignedLong
Customer specified URIs that are downloaded onto a newly provisioned or reloaded server. If the URI is sent over https it will be executed directly on the server.
A count of an account's associated portal users with PPTP VPN access.
unsignedLong
An account's associated portal users with PPTP VPN access.
The total recurring amount for an accounts previous revenue.
decimal
A count of the item price that an account is restricted to.
unsignedLong
The item price that an account is restricted to.
A count of all priority one tickets associated with an account.
unsignedLong
A count of dEPRECATED - This information can be pulled directly through tapping keys now - DEPRECATED. The allotments for this account and their servers. The private inbound and outbound bandwidth is calculated for each server in addition to the daily average network traffic since the last billing date.
unsignedLong
DEPRECATED - This information can be pulled directly through tapping keys now - DEPRECATED. The allotments for this account and their servers. The private inbound and outbound bandwidth is calculated for each server in addition to the daily average network traffic since the last billing date.
A count of private and shared template group objects (parent only) for an account.
unsignedLong
Private and shared template group objects (parent only) for an account.
A count of
unsignedLong
A count of the private network VLANs assigned to an account.
unsignedLong
A count of all private subnets associated with an account.
unsignedLong
Boolean flag indicating whether or not this account is a Proof of Concept account.
boolean
A count of dEPRECATED - This information can be pulled directly through tapping keys now - DEPRECATED. The allotments for this account and their servers. The public inbound and outbound bandwidth is calculated for each server in addition to the daily average network traffic since the last billing date.
unsignedLong
DEPRECATED - This information can be pulled directly through tapping keys now - DEPRECATED. The allotments for this account and their servers. The public inbound and outbound bandwidth is calculated for each server in addition to the daily average network traffic since the last billing date.
A count of
unsignedLong
A count of the public network VLANs assigned to an account.
unsignedLong
A count of all public network subnets associated with an account.
unsignedLong
A count of an account's quotes.
unsignedLong
A count of
unsignedLong
A count of if this is a account is a referral partner, the accounts this referral partner has referred
unsignedLong
If this is a account is a referral partner, the accounts this referral partner has referred
A count of
unsignedLong
A count of remote management command requests for an account
unsignedLong
Remote management command requests for an account
A count of the Replication events for all Network Storage volumes on an account.
unsignedLong
The Replication events for all Network Storage volumes on an account.
Indicates whether newly created users under this account will be associated with IBMid via an email requiring a response, or not.
boolean
A count of an account's associated top-level resource groups.
unsignedLong
A count of all Routers that an accounts VLANs reside on
unsignedLong
An account's reverse WHOIS data. This data is used when making SWIP requests.
The SAML configuration for this account.
A count of all scale groups on this account.
unsignedLong
A count of the secondary DNS records for a SoftLayer customer account.
unsignedLong
The secondary DNS records for a SoftLayer customer account.
A count of stored security certificates (ie. SSL)
unsignedLong
A count of the security groups belonging to this account.
unsignedLong
A count of an account's vulnerability scan requests.
unsignedLong
An account's vulnerability scan requests.
A count of the service billing items that will be on an account's next invoice.
unsignedLong
The service billing items that will be on an account's next invoice.
A count of shipments that belong to the customer's account.
unsignedLong
A count of customer specified SSH keys that can be implemented onto a newly provisioned or reloaded server.
unsignedLong
Customer specified SSH keys that can be implemented onto a newly provisioned or reloaded server.
A count of an account's associated portal users with SSL VPN access.
unsignedLong
A count of an account's virtual guest objects that are hosted on a user provisioned hypervisor.
unsignedLong
An account's virtual guest objects that are hosted on a user provisioned hypervisor.
A count of all network subnets associated with an account.
unsignedLong
A count of
unsignedLong
A count of
unsignedLong
A count of the SoftLayer employees that an account is assigned to.
unsignedLong
The SoftLayer employees that an account is assigned to.
A count of the active support subscriptions for this account.
unsignedLong
The active support subscriptions for this account.
string
A flag indicating to suppress invoices.
boolean
A count of
unsignedLong
A count of an account's associated tickets.
unsignedLong
Tickets closed within the last 72 hours or last 10 tickets, whichever is less, associated with an account.
A count of tickets closed within the last 72 hours or last 10 tickets, whichever is less, associated with an account.
unsignedLong
A count of tickets closed today associated with an account.
unsignedLong
A count of an account's associated Transcode account.
unsignedLong
An account's associated Transcode account.
A count of an account's associated upgrade requests.
unsignedLong
A count of an account's portal users.
unsignedLong
A count of stored security certificates that are not expired (ie. SSL)
unsignedLong
Stored security certificates that are not expired (ie. SSL)
Return 0 if vpn updates are currently in progress on this account otherwise 1.
boolean
A count of the bandwidth pooling for this account.
unsignedLong
The bandwidth pooling for this account.
A count of an account's associated virtual server virtual disk images.
unsignedLong
An account's associated virtual server virtual disk images.
A count of an account's associated virtual guest objects.
unsignedLong
An account's associated virtual guest objects currently over bandwidth allocation.
A count of an account's associated virtual guest objects currently over bandwidth allocation.
unsignedLong
An account's associated virtual guest objects currently over bandwidth allocation.
A count of an account's associated virtual guest objects currently over bandwidth allocation.
unsignedLong
All virtual guests associated with an account that has the cPanel web hosting control panel installed.
A count of all virtual guests associated with an account that has the cPanel web hosting control panel installed.
unsignedLong
All virtual guests associated with an account that have McAfee Secure software components.
All virtual guests associated with an account that have McAfee Secure AntiVirus for Redhat software components.
A count of all virtual guests associated with an account that have McAfee Secure AntiVirus for Redhat software components.
unsignedLong
A count of all virtual guests associated with an account that has McAfee Secure AntiVirus for Windows software components.
unsignedLong
All virtual guests associated with an account that has McAfee Secure AntiVirus for Windows software components.
A count of all virtual guests associated with an account that have McAfee Secure software components.
unsignedLong
All virtual guests associated with an account that has McAfee Secure Intrusion Detection System software components.
A count of all virtual guests associated with an account that has McAfee Secure Intrusion Detection System software components.
unsignedLong
All virtual guests associated with an account that has the Plesk web hosting control panel installed.
A count of all virtual guests associated with an account that has the Plesk web hosting control panel installed.
unsignedLong
All virtual guests associated with an account that have the QuantaStor storage system installed.
A count of all virtual guests associated with an account that have the QuantaStor storage system installed.
unsignedLong
All virtual guests associated with an account that has the Urchin web traffic analytics package installed.
A count of all virtual guests associated with an account that has the Urchin web traffic analytics package installed.
unsignedLong
The bandwidth pooling for this account.
An account's associated virtual server archived storage repositories.
A count of an account's associated virtual server archived storage repositories.
unsignedLong
An account's associated virtual server public storage repositories.
A count of an account's associated virtual server public storage repositories.
unsignedLong