The SoftLayer_Ticket_Subject data type models one of the possible subjects that a standard support ticket may belong to. A basic support ticket's title matches it's corresponding subject's name.
A ticket subject's internal identifier.
A ticket subject's name. This name is used for a standard support ticket's title.
Relational & Count Properties
Relational Properties can be queried by object mask
A count of the top five KnowledgeLayer questions that pertain to a ticket's subject.
The top five KnowledgeLayer questions that pertain to a ticket's subject.